Effective Date: May 25, 2025
This Mobile Privacy Policy supplements the general Privacy Policy of StabilitySpring.com and applies specifically to your interaction with our services via mobile devices, including communications through SMS/text messaging, mobile web access, and mobile data collection related to financial assistance and stimulus relief programs. We are committed to maintaining the highest standards of privacy and transparency in our mobile practices.
This policy governs the mobile-specific practices of StabilitySpring.com, including but not limited to:
SMS text messaging communications
Mobile website usage
Information collected through mobile forms
Mobile device data and interactions
This policy does not override or replace the broader Privacy Policy, but serves to detail how mobile data is uniquely collected, stored, and handled.
When you use your mobile device to interact with us, we may collect the following categories of information:
Mobile phone number (required for SMS communications)
Device type and operating system (e.g., iPhone, Android, iOS version)
Mobile carrier information (for service optimization)
Location data (if you explicitly allow it via your mobile browser or device settings)
User interactions on our mobile website, such as form inputs or navigation behavior
Importantly:
No mobile information will be shared or sold to third parties/affiliates for marketing/promotional purposes.
We use mobile-specific data solely for purposes related to providing, supporting, and improving our stimulus aid and financial assistance services. These purposes include:
Sending you timely updates about your application status, deadlines, or eligibility changes
Providing assistance with completing mobile forms or documentation
Responding to inquiries initiated via SMS or mobile contact forms
Analyzing the performance of mobile communications to better serve our users
Troubleshooting mobile compatibility issues to ensure accessibility for all users
Our mobile program is designed to be minimally invasive and highly relevant. As part of your agreement to receive SMS messages:
You will receive no more than 5 text messages per month
Each message will contain essential information regarding services you opted into (e.g., updates on financial relief, document submission reminders, deadline alerts)
You are never auto-enrolled into SMS communication. Consent must be given explicitly, and we honor all opt-out requests without exception.
You must provide express consent before receiving any mobile communications. Consent may be provided through:
Checking an opt-in box on our online forms
Sending a confirmation keyword (such as “YES” or “SUBSCRIBE”) in response to an SMS prompt
Signing up via a web-based form specifically indicating SMS delivery
StabilitySpring.com maintains logs of opt-in consent for compliance and verification purposes. No mobile contact will be made unless the opt-in process has been completed successfully.
You may withdraw your consent and stop receiving messages at any time. To opt out, you may:
Reply with any of the following keywords: STOP, QUIT, CANCEL, END, UNSUBSCRIBE
Contact our support team at info@StabilitySpring.com or call (620) 390-1741
Once your opt-out request is received, we will confirm via a final message and immediately cease all further communications to your number. Your mobile data will still be retained securely in accordance with our data retention policy, but you will not receive further text messages unless you re-subscribe.
Participation in our mobile program may result in standard text messaging and data charges from your mobile service provider. These costs are entirely your responsibility. StabilitySpring.com is not liable for any fees incurred as a result of mobile interactions with our services.
Always consult your mobile plan or provider for specific cost details. Charges may include:
SMS send/receive fees
Mobile data usage if accessing our website via mobile browser
We implement industry-standard measures to protect all mobile-related data. This includes:
Encryption of SMS-related communications where applicable
Secure storage of phone numbers and SMS logs in access-controlled environments
Regular security audits to detect vulnerabilities in mobile communications and data handling
Strict access limitations to SMS platforms and user contact databases
We do not transmit sensitive information such as full financial records, passwords, or Social Security Numbers via SMS. Mobile communication is used solely for notifications and guidance.
If you use our mobile site or applications that request access to your device’s location, we may collect GPS data to:
Tailor services specific to your geographic area (e.g., state-specific aid programs)
Help identify nearby assistance centers or local documentation requirements
You may disable location permissions at any time via your device settings. We do not collect or use location data without your active permission.
We retain mobile-related data for as long as is reasonably necessary to provide services and comply with legal obligations. This may include:
Message logs to verify consent or troubleshoot support issues
Opt-in and opt-out timestamps for regulatory documentation
Device and carrier metadata for service improvement
When data is no longer required, it is securely deleted in accordance with our data disposal protocols.
StabilitySpring.com may use secure third-party services solely to facilitate mobile communications (e.g., SMS delivery platforms). These vendors are contractually bound to uphold strict privacy standards and are not allowed to use your information for their own marketing or profiling purposes.
Again, we reiterate:
No mobile information will be shared with third parties.
All mobile communications are initiated and managed exclusively under the authority of StabilitySpring.com.
For help with any mobile-related issue, you may contact us in any of the following ways:
Text HELP in response to any message
Email: info@StabilitySpring.com
Call: (620) 390-1741
Mail:
StabilitySpring.com
Unit 1A Heatherview Business Park
Athlone Road SSC8179
Longford, Co Longford
N39KD82
We aim to resolve all mobile-related inquiries promptly and transparently. If you have privacy concerns or believe your mobile data has been used improperly, we encourage you to reach out to our Data Protection Officer directly.
By interacting with our mobile platform, subscribing to SMS updates, or accessing our mobile website, you agree to the practices described in this Mobile Privacy Policy. Your continued use of our mobile services constitutes acceptance of these terms.